Frequently Asked Questions
Simply reach out to our team, providing us with your vision, and we will swiftly develop a plan that will transform your dreams into lasting memories.
Is it possible to change my date?
Absolutely, as long as you provide us with a minimum of 45 days’ notice, you can adjust your date up to two times without any additional charges.
Tell me more about your cancellation policy.
Any events rescheduled within 45 days of the original date will require full payment for perishable items. However, we always strive to collaborate with you.
How does the billing process work?
To secure your booking, we request a 50% down payment with the remaining 50% to be paid 24 hours prior to your event.
What is the process for managing guest invites?
Within our online guest management system, you’ll find a user-friendly “Invites” section. You can either manage it yourself or allow us to take care of it for you.
Can I receive a receipt for my order?
Absolutely! Feel free to reach out to our dedicated customer service team with your order number.
Need further assistance?
Need help finding the answers you need? Let’s have a conversation.
Contact Us for Inquiries
★★★★★
At Galactic Hobbies, we value your feedback and inquiries. Please feel free to reach out to us for any support or questions you may have. Our dedicated team is here to assist you with all your gaming and hobby-related needs. You can contact us via email or through our support form. We aim to respond promptly to ensure your experience with us is seamless and enjoyable. Thank you for being a part of our community!
Pros of Contacting Us
+ Quick response times to inquiries and support requests.
+ Dedicated support team ready to assist with your needs.
+ Multiple channels available for reaching out to us.
Cons of Contacting Us
– Response times may vary during peak hours.
– Limited support for niche hobby topics.
Get in Touch with Galactic Hobbies Today!
We are eager to hear your thoughts and inquiries about our games and hobbies.
✓ Share your ideas and feedback to enhance our community.
✓ Receive prompt support for your questions and concerns.